Service appears to have stabilised after minor modifications and stopping of some request-heavy processes. Documentation has been relocated and updated to reflect recent troubleshooting.
Posted Jun 23, 2025 - 14:43 BST
Update
Identified and requested stop of a process scanning gitlab regularly and many times per second No 500s reported or noted in the logs since 15:19, Gitlab Service appears to be restored
Posted Jun 19, 2025 - 17:00 BST
Investigating
We are again receiving reports of impacted performance, and observations of 500 status code errors from the logs
Posted Jun 19, 2025 - 16:39 BST
Monitoring
Following the restart, Gitlab appears to be back to normal functionality - currently leaving Debug logs enabled for further monitoring of service performance
Posted Jun 19, 2025 - 12:37 BST
Investigating
Rolling out a fresh deployment of the Gitlab and restarting Redis to clear the cache, to hopefully restore normal service while investigation continues
Posted Jun 19, 2025 - 11:55 BST
Monitoring
Root Cause as yet unidentified
Posted Jun 19, 2025 - 11:04 BST
Investigating
Reports of Gitlab inaccessible giving error 500, as well as automated Gitlab and Drone e2e tests firing repeatedly
