Application Container Platform Support Portal Documentation
Drone CI pipelines failing to run
Monitoring - A fix has been implemented and we are monitoring results.
May 14, 2026 - 15:19 BST
Investigating - From a recent status update, we identified that Drone CI issues of failing pipelines was resolved via an implemented fix. It has come to our attention that pipelines have began failing once again. We are investigating this issue and apologise for any inconveniences caused.
May 14, 2026 - 13:51 BST
Uptime over the past 90 days. View historical uptime.
Artifactory Operational
90 days ago
99.91 % uptime
Today
Drone Github Degraded Performance
90 days ago
99.96 % uptime
Today
Drone Gitlab Operational
90 days ago
99.96 % uptime
Today
Gitlab Operational
90 days ago
100.0 % uptime
Today
Jira Service Desk Operational
90 days ago
100.0 % uptime
Today
Keycloak Operational
90 days ago
100.0 % uptime
Today
Kubernetes (not-prod) Operational
90 days ago
100.0 % uptime
Today
Kubernetes (prod) Operational
90 days ago
100.0 % uptime
Today
Platform Hub Operational
90 days ago
100.0 % uptime
Today
Sonarqube Operational
90 days ago
100.0 % uptime
Today
Sysdig Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
OpenSearch NotProd Operational
90 days ago
100.0 % uptime
Today
OpenSearch Prod Operational
90 days ago
99.89 % uptime
Today
OpenSearch Ops Operational
90 days ago
100.0 % uptime
Today
ZeroSSL Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ACP NotProd S3 VPC Endpoint Activation (Thursday 28th May 15:00) May 28, 2026 15:00-15:30 BST

ACP NotProd S3 VPC Endpoint activation. Action required if you whitelist NotProd NAT IPs in S3 bucket policies.
Posted on May 13, 2026 - 14:46 BST
May 15, 2026

No incidents reported today.

May 14, 2026
GitLab PostgreSQL Upgrade (Thursday 14th May 20:00)
Completed - GitLab Production database upgrade to PostgreSQL 16.13
May 14, 21:48 BST
In progress - GitLab Production database upgrade to PostgreSQL 16.13
May 14, 20:01 BST
Scheduled - GitLab Production database upgrade to PostgreSQL 16.13
May 8, 11:46 BST
Drone CI pipelines failing to run
Resolved - The issue with Drone pipelines failing has been resolved. New nodes spun up by the cluster autoscaler were missing a required compatibility layer which caused all pipeline steps to fail. The fix has been applied to all affected nodes and pipelines are running successfully again. We are working on a permanent fix to ensure new nodes have this automatically going forward. We apologise for any disruption caused.
May 14, 12:01 BST
Update - We are continuing to investigate this issue.
May 14, 11:11 BST
Investigating - We are currently investigating an issue where Drone pipelines are failing due to cluster autoscaling issues. As a result, pipeline executions will refuse to run and there will be potential delays in build and deploy processes.

Further updates will be shared once we identify a resolution.
May 14, 10:11 BST
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

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