Investigating - We're currently aware of an ongoing issue in Not-Prod and Prod where tenants may be receiving an error when trying to deploy a new ingress resource. This is due to an issue with our current certificate issuer - Let's Encrypt - where we are regularly exceeding the rate limit for issuing new certificates.

Please note that the rate limit only impacts issuing NEW SSL certificates. It does not impact the renewal of already existing certificates.

To mitigate this issue we have started to deploy a new certificate issuer to our clusters. The new issuer has been deployed to the Not-Prod cluster and will be deployed to the Production cluster on Tuesday, April 9th.

If you're currently experiencing an issue with the creation of new certificates whilst deploying a new ingress, please raise an incident via the ACP Support Desk and one of our engineers will work with you to rectify the problem.

We are aiming to send out guidance to the wider ACP community on how to use the new issuer once we've got it deployed to all of the clusters.

Apr 05, 2024 - 15:23 BST
Artifactory ? Operational
90 days ago
99.96 % uptime
Today
Drone Github ? Operational
90 days ago
100.0 % uptime
Today
Drone Gitlab ? Operational
90 days ago
100.0 % uptime
Today
Gitlab ? Operational
90 days ago
100.0 % uptime
Today
Jira Service Desk ? Operational
90 days ago
100.0 % uptime
Today
Keycloak ? Operational
90 days ago
99.98 % uptime
Today
Kubernetes (not-prod) ? Operational
90 days ago
100.0 % uptime
Today
Kubernetes (prod) ? Operational
90 days ago
100.0 % uptime
Today
Platform Hub ? Operational
90 days ago
100.0 % uptime
Today
Sonarqube ? Operational
90 days ago
100.0 % uptime
Today
Sysdig ? Operational
90 days ago
99.98 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
OpenSearch NotProd ? Operational
90 days ago
100.0 % uptime
Today
OpenSearch Prod ? Operational
90 days ago
100.0 % uptime
Today
OpenSearch Ops ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Gitlab Production Upgrade (Thursday 4th April 18:00)
Posted on Mar 28, 2024 - 16:39 GMT
Gitlab Production Upgrade (Thursday 4th April 18:00)
Posted on Mar 28, 2024 - 16:39 GMT
Migrate access-acp to the new Keycloak instance
Posted on May 14, 2024 - 09:22 BST
Past Incidents
May 19, 2024

No incidents reported today.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Completed - Keycloak NotProd theme upgrade
May 14, 19:11 BST
In progress - Keycloak NotProd theme upgrade
May 14, 17:32 BST
Scheduled - Keycloak NotProd theme upgrade
May 7, 15:47 BST
May 13, 2024
Completed - The scheduled maintenance has been completed.
May 13, 12:32 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 12:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 13, 10:20 BST
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.