Monitoring - A fix has now been implemented and you should no longer be seeing the expired token error message from Drone. We have tested internally and have been able to run a number of pipelines successfully. We will continue to monitor. If you expirence any further issues, please raise a Jira ticket via the usual channels and we'll look into it.
Nov 20, 2024 - 10:23 GMT
Identified - We're aware of an error message that is being presented by Drone regarding expiration of GitLab tokens. We have been investigating this morning and we're preparing to implement a fix shortly. We will keep you updated.
Nov 20, 2024 - 09:52 GMT
Identified - ACP have identified an issue with new Users sign-in to OpenSearch-notprod dashboard encountering 401 "Authentication Exception" error.
This issue is only affecting some new Users trying to access the OpenSearch-notprod dashboard (where the User email registered with the platform slightly different from the login email address). Existing Opensearch users were unaffected but on first log in they would see this error.
We are currently working on a fix and will update with more information when we are able.

Oct 21, 2024 - 10:18 BST
Artifactory ? Operational
90 days ago
100.0 % uptime
Today
Drone Github ? Under Maintenance
90 days ago
100.0 % uptime
Today
Drone Gitlab ? Operational
90 days ago
99.99 % uptime
Today
Gitlab ? Operational
90 days ago
99.99 % uptime
Today
Jira Service Desk ? Operational
90 days ago
99.93 % uptime
Today
Keycloak ? Operational
90 days ago
100.0 % uptime
Today
Kubernetes (not-prod) ? Under Maintenance
90 days ago
100.0 % uptime
Today
Kubernetes (prod) ? Operational
90 days ago
100.0 % uptime
Today
Platform Hub ? Operational
90 days ago
100.0 % uptime
Today
Sonarqube ? Operational
90 days ago
100.0 % uptime
Today
Sysdig ? Under Maintenance
90 days ago
100.0 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
OpenSearch NotProd ? Degraded Performance
90 days ago
100.0 % uptime
Today
OpenSearch Prod ? Under Maintenance
90 days ago
100.0 % uptime
Today
OpenSearch Ops ? Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ACP will be performing an update to the Keycloak version used by Opensearch-Prod from v15 to v22. You may experience login difficulties during this time. There is no loss of data expected.
Posted on Sep 16, 2024 - 09:28 BST
Keycloak v22 NotProd theme update Nov 22, 2024 17:30-18:30 GMT
Keycloak Dev DQ Theme upgrade
Posted on Nov 21, 2024 - 14:13 GMT
ACP Prod Kubernetes Maintenance Work
Posted on Nov 13, 2024 - 17:36 GMT
ACP Prod, PX, & CBA PX Kubernetes Maintenance work
Posted on Nov 21, 2024 - 10:28 GMT
ACP Prod Kubernetes Maintenance work
Posted on Nov 13, 2024 - 17:40 GMT
Past Incidents
Nov 22, 2024

No incidents reported today.

Nov 21, 2024
Completed - Upgrade postgres RDS for gitlab production
Nov 21, 19:47 GMT
In progress - Upgrade postgres RDS for gitlab production
Nov 21, 18:01 GMT
Scheduled - Upgrade postgres RDS for gitlab production
Nov 21, 10:30 GMT
Nov 20, 2024

Unresolved incident: Drone error - GitLab Token Expiry.

Nov 19, 2024
Completed - Gitlab Production Upgrade (Tuesday 19th November 18:00)
Nov 19, 23:04 GMT
In progress - Gitlab Production Upgrade (Tuesday 19th November 18:00)
Nov 19, 18:02 GMT
Scheduled - Gitlab Production Upgrade (Tuesday 19th November 18:00)
Nov 14, 11:24 GMT
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Completed - Kubernetes NotProd Proxy, NotProd CBA Proxy Cluster maintenance work
Nov 14, 19:38 GMT
In progress - Kubernetes NotProd Proxy, NotProd CBA Proxy Cluster maintenance work
Nov 14, 18:09 GMT
Scheduled - Kubernetes NotProd Proxy, NotProd CBA Proxy Cluster maintenance work
Nov 8, 15:06 GMT
Nov 13, 2024
Completed - Sonarqube Keycloak Migration.
Nov 13, 17:43 GMT
In progress - Sonarqube Keycloak Migration.
Nov 13, 17:32 GMT
Scheduled - Sonarqube Keycloak Migration.
Nov 7, 12:46 GMT
Nov 12, 2024
Completed - Kubernetes Ops cluster maintenance work
Nov 12, 21:15 GMT
In progress - Kubernetes Ops cluster maintenance work
Nov 12, 18:07 GMT
Scheduled - Kubernetes Ops cluster maintenance work
Oct 30, 15:24 GMT
Resolved - This incident has been resolved.
Nov 12, 11:20 GMT
Monitoring - Jira Service Desk is now back up and running. It appears that this was caused by a node scaledown and as such, Jira Service Desk was rescheduled onto a new node which caused a brief disruption to service. We'll continue to monitor.
Nov 11, 15:48 GMT
Investigating - We're aware that Jira Service Desk is currently presenting a 503 error on the frond end. We're currently investigating.
Nov 11, 15:36 GMT
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.